Existing Business

Utilizing the Ohio Award for Excellence Starter Guide, which is based on the Malcolm Baldrige National Quality Award program, a universally recognized excellence system for measuring progress and growth, clients are assessed in seven areas.

  • Leadership
  • Strategic Planning
  • Customer and Market Focus
  • Information and Analysis
  • Human Resource Focus
  • Process Management
  • Organizational Results

Each area is determined to need improvement, be adequate or excellent and strategies for improvement are discussed.

 

SBDC at Ohio University, 19 E. Circle Drive, The Ridges, Suite 110, Athens, Ohio 45701 · 740–593-1797
The Ohio Small Business Development Center Program of Ohio (SBDC) program is funded in part through a cooperative agreement with the U.S. Small Business   Administration. The SBDC program is also funded in part by the Ohio Development Services Agency. All opinions, conclusions or recommendations expressed are     those of the author(s) and do not necessarily reflect the views of the SBA. Reasonable accommodations for persons with disabilities will be made if requested at   least two weeks in advance. Contact (name, address, and phone number of person who will make the arrangements).

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